Operator · Tech & Ventures

I find
the leak.Then I fix it.

Support orgs underperforming. Onboarding that loses users. The gap between sales and CS. I build the systems that close them.

Start a conversation
50%
of an underperforming team above CSAT targets — one cycle, zero resignations
40%
promotion rate across a separate team — people developed, not just managed
$250K
MRR closed for a BD agency through structured outreach and pipeline discipline

If this soundsfamiliar

I'd like to hear from you.

josh@jvarner.com LinkedIn → joshv-leadership